Featured White Paper
Acts of Intelligence
Seven "best practices" for high-volume mailers to mitigate the impact of the proposed USPS® postal rate changes,save money and improve customer relations.
Featured Case Study
San Francisco Public Utilities Commission Delivers Easier-To-Read Bills, Enhanced Customer Service
Faced with a growing number of billing-related customer calls, San Francisco Public Utilities Commission (SFPUC) redesigns its bills and improves customer service with Group 1’s DOC1 and e2 solutions.
Proof of Mailing
Generate verifiable data that confirms mail delivery.
When checks or disbursements aren’t delivered, calls increase and tempers flare. Sometimes, a rep may be inclined to reissue a payment — even when the original check is still in the mail. On the other end of the spectrum, your own collections team may be wasting resources following up with individuals who have already paid their bill.
Mail tracking technology makes it easy to generate verifiable data that can quickly resolve a wide range of disputes–and deliver the confirmation you need to boost your bottom line.
Track and trace ensures receipt, prevents fraud.
Pitney Bowes Group 1 Software provides instant visibility into the status of customer communications–from creation through delivery. Built on the United States Postal Service Confirm® service using both PLANET® Code and OneCode technology, our track and trace solutions provide real-time data to your customer-facing staff — which leads to more satisfied customers, too.
- Generate proof–of–mailing reports
- Track mail pieces through the postal network
- Lower confirmation costs
- Minimize re-issue expenses
- Automatically confirm delivery
- Avoid unnecessary collections efforts
- Waive late fees only when warranted by facts
Take advantage of our Electronic Document Management solutions today and generate the proof of mailing that can help save you time and money.