Featured Case Study
ABN AMRO Global Banking Group: Delivering Highly Personalized Letters
Group 1’s DOC1® solution helps ABN AMRO create an infrastructure to quickly and flexibly generate and control its document output.
In-Branch Statement Printing
Print statements at every branch.
The vast majority of your customers transact business in branches, where they expect even more services than what you deliver through your online banking site. In order to respond to customer requests quickly, it’s essential that branch staff have the ability to view, download and print actual customer statements.
High-speed document repositories now give you and your staff immediate access to critical communications — saving significant time and money.
Improve customer service — and loyalty.
Pitney Bowes Group 1 Software provides the high-performance archive and retrieval solutions that makes it easy to turn data into superior documents and stronger relationships. Documents are loaded with no disruption to operations, giving call center reps, branch staff and customers online access to exact replicas of statements. Staff can query months or even years worth of statement data to search for specific transactions, so you can delivery:
- First call/first visit resolution
- Exceptional customer experience
- Competitive advantages
- Summary reports for account holders
Take advantage of our Electronic Document Management solutions today and equip your staff with the high-speed services your customers demand.