Featured White Paper
Data Quality: The Foundation of Operational Effectiveness
Provides insight into the requisite components of a data quality solution.
Featured Case Study
BKB Offers Clients a More Customer-Friendly Experience
Basler Kantonalbank implements DOC1 Suite to provide customers one, integrated statement.
Change of Address Updates
Maintain contact with customers when they move.
When a customer moves, that triggers a host of challenges and opportunities for any financial services provider. Are they still in our coverage area? Are they thinking about switching banks? Are we set up to operate in that state? Do they need additional services?
Fact is, 17% of customers move every year — and you’re often the last to know. Returned mail and customer service complaints only add to the cost.
Find “lost customers” quickly — and boost retention.
Pitney Bowes Group 1 Software helps you capture move updates faster and more efficiently. High-speed connectivity makes it easy to compare your mailing list to a database of the 160 million individuals who have recently changed their address. With our solutions, all sensitive customer data stays in-house, accessible and secure. And there’s no waiting for outsourced updates, which may have data that is weeks or months out of date.
- Ensure statements are delivered on time
- Maintain cash flow
- Pre-empt competition
- Market based on lifestyle events
- Mitigate the expenses of returned mail
- Meet USPS® Move Update requirements
- Qualify for postal discounts
Take advantage of our Mailing Efficiency solutions today and stay connected to customers.