Channel Intelligence
Learn why channel intelligence is an essential part of Customer Communication Management.
Featured White Paper
Communication Intelligence and 'Straight-Through' Policy Production
Bringing More Accuracy, Responsiveness and Efficiency to Policy Production and Underwriting Automation via Best Practices and Technologies of Customer Communication Management
Featured Case Study
Centris AG Implements DOC1 On-Demand to Provide Clients with Real-Time Document Generation
Centris AG is implementing Group 1's CCM On-Demand solution to help simplify and improve its customer communications.
Proof of Mailing
Generate verifiable data that confirms mail delivery.
When a policyholder submits a claim after their coverage had already lapsed — it creates a dispute that can be time consuming and costly to resolve. Often, insurance companies bear the burden of proof that premium and cancellation notices were sent to the correct address.
Mail tracking technology makes it easy to generate verifiable data that can quickly resolve a wide range of disputes — and deliver the confirmation you need to boost your bottom line.
Mitigate unwarranted claims and needless legal fees.
Pitney Bowes Group 1 Software provides instant visibility into the status of customer communications — from creation through delivery. Built on the United States Postal Service Confirm® service using both PLANET® Code and OneCode technology, our track and trace solutions provide real-time data to your customer-facing staff — which leads to more satisfied customers, too.
- Generate proof-of-mailing reports
- Track mail pieces through the postal network
- Lower confirmation costs
- Minimize re-issue expenses
- Automatically confirm delivery
Take advantage of our Electronic Document Management solutions today and generate the proof of mailing that can help indemnify you against liability.