Customer Intelligence
Learn why customer intelligence is an essential part of Customer Communication Management.
Featured White Paper
Communication Intelligence and 'Straight-Through' Policy Production
Bringing More Accuracy, Responsiveness and Efficiency to Policy Production and Underwriting Automation via Best Practices and Technologies of Customer Communication Management
Featured Case Study
Centris AG Implements DOC1 On-Demand to Provide Clients with Real-Time Document Generation
Centris AG is implementing Group 1's CCM On-Demand solution to help simplify and improve its customer communications.
Dynamic Statement Messaging
Cross-sell services with high-impact messaging.
Many P&C insurers employ hard-coded legacy systems that make it difficult to add personalized messages onto policies and statements. In order to target market effectively, however, companies need to take advantage of these important customer touch-points.
Dynamic messaging delivers personal, cross-sell offers to customers via the documents they rely on most.
Increase revenue and customer satisfaction.
Pitney Bowes Group 1 Software helps you add powerful, personal messages to bills and other documents. Our document composition tools make it easy to target offers based on customer data, turning everyday communications into high-performing marketing vehicles. With our easy–to–integrate solutions, everything can be implemented through legacy systems with minimal or no IT involvement.
- Target offers based on customer profiles
- Create content though a central console
- Personalize with messages from agents
- View formatted print streams
- Gain insights through predictive modeling
Take advantage of our Document Composition solutions today and use your existing touch-points to sell.