Pitney Bowes Group 1 Software

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Claims Correspondence

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Deliver Effective Communications and Reduce Costs

Claims handling represents the most important interaction between an insurance carrier and its policyholders. There are few areas that have such a dramatic impact on the customer relationship as the claims process. Group 1’s Claims Correspondence solution is designed to deliver effective communications throughout the claims process and reduce your operational costs through document automation and improved workflow management.

• Validate and standardize address information
• Create real-time claim correspondence at the time claim is initiated
• Enable claims administrators and customer service representatives to create personalized, professional correspondence
• Ensure controlled compliant content
• Print and sort outbound documents for maximum postal efficiencies

Improve Accuracy of Customer Claims

This modular solution addresses the entire correspondence process and helps you improve the accuracy and integrity of customer claims data and eliminate inefficient manual processes and costs associated with the claims management process.

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