Channel Intelligence
Learn why channel intelligence is an essential part of Customer Communication Management.
Featured White Paper
A New Approach to Group Billing Reconciliation
Examine structured business processes based on customer communications management and Web-based mailstream tools that enable both insurer and customer to document and agree upon exceptions in real time – creating and interactive group billing reconciliati
Featured Case Study
Aetna and Pitney Bowes - Partners in Progress
In an unprecedented partnership, Aetna and Pitney Bowes join forces to create a state-of-the-art automated document factory.
Remote Document Access
Present provider documents electronically.
Insurance companies spend millions printing and mailing Provider EOBs and statements that could be delivered electronically for a fraction of the cost. And that’s before you add in the expenses associated with document reprints and calls for remittance details.
High-speed, high-volume document repositories give you the means to offer ubiquitous access to critical communications — saving you significant time and money.
Reduce your call volumes — and your expenses.
Pitney Bowes Group 1 Software provides the high-performance archive and retrieval solution that allows you to furnish providers with secure access to policy information and related documents. Documents are loaded with no disruption to operations, giving health care providers and call center reps online access to documents within hours of production.
- Speed processing
- Improve customer service
- Eliminate paper copies and manual processes
- Heighten service delivery
- Enable providers and CSRs to reprint, anytime
Take advantage of our Electronic Document Management solutions today and equip providers with the high-speed services that today’s market demands.