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California Air Resources Board Implements OpenEDMS® to Streamline Certification Process
OpenEDMS, Group 1's web-based document management solution, boosts the efficiency of CARB’s emission certification program.
Challenges & Opportunities
The e-Revolution
The e-Government initiative — the most visible IT plan that has emanated from the U.S. executive branch of the recent past — means nothing less than reinventing the ways in which the federal bureaucracy functions internally and deals with its citizens.
The director of the Center for Technology in Government at the University of Albany recently described four major initiatives sheltering under the e-Government rubric:
- e-Services: the electronic delivery (usually via the Internet) of government information, programs and services.
- e-Democracy: using information technology and communications to increase citizen participation in policy decision-making.
- e-Exchange: empowering people to make transactions — from paying taxes to buying government surplus equipment — through electronic channels.
- e-Management: streamlining the way the government operates by using IT to enable new business processes, integrate data and improve the flow of communications.
Two of the greatest challenges lie in recasting the federal government as a single “enterprise” — rather than a conglomeration of almost 1,200 autonomous agencies — and in moving away from its traditional program-driven services model to fulfill the e-Government vision of integrated information and services.
The Gartner Group reports that the U.S. government’s IT spending grew by 40 percent during 2002–05. But funding demands for defense and Medicare and possible revenue shortfalls — fueling the federal deficit — may force the government to focus on only the most essential IT projects that promote productivity increases and eliminate redundancies.
These challenges demand underlying technology that supports a revolution in business processes, work flows, security, data integration and management, online account management, and Customer Communication Management.
Read about our practical solutions to learn how Pitney Bowes Group 1 helps governments empower citizens to do more.