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A New Approach to Group Billing Reconciliation: Examine structured business processes based on customer communications management and Web-based mailstream tools that enable both insurer and customer to document and agree upon exceptions in real time – creating and interactive group billing reconciliati
Accurate Rating Territory Assignment: Learn new solutions to reduce underwriting leakage, maximize profits, and boost customer satisfaction.
Acts of Intelligence: Seven "best practices" for high-volume mailers to mitigate the impact of the proposed USPS® postal rate changes,save money and improve customer relations.
An Intelligent Approach to TransPromo: Learn how breakthroughs in relationship marketing are transforming the role of transaction mail — and those who manage it.
Are We Paying Attention?: The latest international research on the consumer attention span given to bills, statements, official correspondence, and direct marketing and the emerging role of transpromotional marketing messages.
Are You Complying with the Move Update Requirement: On November 23, 2008 Move Update regulations apply to Standard Mail for the first time and require First Class mailers to update their addresses with changes twice as often as before.
Best Practices to Ensure Address Quality: Learn ways to optimize your mailstream — and offset postal rate increases — by keeping your company's address data clean, complete and deliverable.
Chasing Compliance: Examines the challenges behind compliance and records management, the factors that make it so volatile, and what you can do to create the stability and order that comes with a sustainable compliance solution.
Claims Correspondence: From Bottleneck to Breakthrough: Discover how real-time claims communication can optimize customer experiences, productivity and profit.
Communication Intelligence and 'Straight-Through' Policy Production: Bringing More Accuracy, Responsiveness and Efficiency to Policy Production and Underwriting Automation via Best Practices and Technologies of Customer Communication Management
Data Flow from Group 1 Software: Offers an overview of Group 1's Data Flow technology from leading IT analyst firm Bloor Research.
Data Profiling Best Practices: This 12 page white paper provides an overview of best practices with data profiling activities. The focus in on data profiling process and solutions.
Data Profiling: Underpinning Data Quality Management: Explore the importance of data quality and how data profiling provides both the framework and roadmap to improved data quality, smoother running systems, more efficient business processes, and ultimately, the performance of the enterprise itself.
Data Quality and Data Integration, The Keys for Successful Data Warehousing: Offers insights into how data quality and data integration best practices can optimize data warehousing success
Data Quality Management Considerations in Master Data Management Structures: Learn about the continued intransigence of corporate data quality problems and how such data quality issues can be resolved within the MDM and CDI implementation context.
Data Quality: The Foundation of Operational Effectiveness: Provides insight into the requisite components of a data quality solution.
Data, Disconnected: Explore how communications firms are taking the necessary steps to build greater accuracy into their customer management processes.
Event-Driven Intelligence: Explore how the latest corporate mandate provides businesses with the practical insights they need to transform business processes for the better.
Full Spectrum Customer Data Integration (CDI) Solutions: Accurate, complete and consistent customer information is essential to business success. However, maintaining and integrating quality customer data is one of the greatest challenges executives face. Undertaking a Customer Data Integration (CDI) program is generally a key to success.
Getting Smart About Intelligent Mail®: Provides insight into the 2009 USPS® Intelligent Mail Barcode requirements and how you can leverage and optimize the new intelligence across your mailstream.
Helping to Avert Catastrophe: Learn how real-time Location Intelligence can mitigate exposure and better manage risk.
Intelligent Mail Strategies for Financial Services: The latest corporate madate provides banks and investment firms the practical insights they need to transform business processes for the better.
Intelligent Mail Strategies for Insurance Providers: The latest corporate mandate provides P&C, Life and Health Insurance firms the practical insights they need to transform business processes for the better.
Intelligent Mail Strategies for Service Bureaus: Event-driven intelligence and a new postal mandate create revenue opportunities for service bureaus and lettershops.
Intelligent Mail Strategies for Telecommuncations Proviiders: The latest corporate mandate provides cariiers the practical insights they need to transform business processes for the better.
Intelligent Mail Strategies for Utility Providers: The latest corporate mandate provides Electric, Gas and Water companies the practical insights they need to transform business processes for the better.
Lot 54, Where Are You?: Group 1 Software and MAS Strategies present a white paper on the importance of geocoding for today's enterprises.
Managing Consent in the Data Management Process: Learn how Group 1's Consent Application combines technologies to help your organization build an automated consent process into your data management and document production processes.
Managing Your Data Assets: Recognizing that there is a competitive advantage, executives are turning their attention toward their most valuable asset: Information. Organizations that can understand their data will gain insight into trends and ever-changing customer relationships. Taking steps to manage these assets now can make a difference now and into the future.
Marketing Has the Right NOT to Remain Silent: When marketing overload makes customers run for cover, smart companies cultivate customer relationships that make communication invitational, relevant and mutually beneficial.
Master Data Management: A White Paper by Bloor Research: This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy.
Maximizing Data Quality to Build Quality Customer Relationships: Provides insight into the strategies and technologies that can help you get the most from your customer-facing systems.
Measuring & Mitigating the Financial Impact of Delivery Point Validation: Exception processing and Intelligent Mail strategies high-volume mailers can employ to offset DPV™ costs and save thousands.
OpenEDMS®: From Unstructured to Structured: Transforming Documents into Knowledge — Learn and understand the critical components needed to implement a successful enterprise document management (EDM) system.
Optimizing Processes in Medicaid Communications Management: Check out how Medicaid Communications Management (MCM) not only addresses the challenges of Medicaid Management Information System (MMIS), but offers additional benefits to cut costs and promote improved communications.
Premium Tax Assignment: Find out how insurance companies can avoid collecting improper taxes required by some state and local governments.
Profiler Plus: Architecture Choices: This white paper reviews the benefits and trade-offs of the Profiler Plus architecture and alternatives.
State Tax Assignment: Learn how the address-level precision of Business Geographics helps governments, banking, construction, and real estate stay current with changing tax jurisdictions, more tax districts, and new government mandates.
The Call for More Progressive Self-Service: Five cost-efficient, adaptable and flexible best practices that make a difference in today’s global communications industry. Learn how communication companies meet and exceed customer expectations and deliver the critical online billing experience.
The CCM Connection: Learn how to create, develop, manage and maintain more effective customer communications through the power of CCM.
The Data Quality Ball: Andy Hayler, Associate Analyst, Bloor Research describes our Data Quality offerings.
The Document Evolution: Delivering on the Promise of Customer Communications Management: Group 1 Software and management-consulting firm Peppers & Rogers Group present a white paper on the importance of Customer Communication Management (CCM) for today's enterprises.
The Electronic Vault Advantage: This paper examines common approaches for document storage and highlights the six key advantages inherent to high-speed electronic vaults.
The Truth is Out There: Discover how communications companies are leveraging location-related data in new ways to grow their business and reach more profitable customers.
The Value of Document Composition and Print Stream Engineering: Learn how end-to-end business processes using print stream engineering and document composition can help your business yield efficiency and effectiveness, as well as reduced costs and greater customer satisfaction.
Tracking Sex Offenders: Addressing the need for communities and parents to protect their children by knowing where sex offenders live.
TransPromo Opportunities in a Digital World: Trace the evolution of e-TransPromo by examining its increasingly important role across new media, including self-service web portals, online banking and bill consolidators, cell phone bill-pay and secure transactional email.
Utilizing Customer Communications to Build Profitable Long-term Customer Relationships: Group 1 Software and Madison Advisors, one of the most respected Document Management Consultancies, present a Market Assessment of the DOC1 Suite.