The company’s need for speed, agility, and flexibility led them to seek leading-edge customer relationship management solutions like DOC1 document composition, to set us apart from our competition and complement our print and electronic document production, direct marketing, and mailing services business.
— Célio Silva
Print Laser
Operations Director
Print Laser Gains Both Agility and Economy with Pitney Bowes Group 1 Software's CCM Solutions
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As a leader in the Latin American print service bureau business, Print Laser offers clients an array of document creation, print and digital output, and production mail services. Established in 1993, Print Laser has facilities located in Salvador, Sao Paulo, and Recife, and serves such leading companies as Itau, Bradesco, Unibanco, Amex, and Citigroup. Print Laser produces close to 2 million documents per day–over 50 million per month–and delivers them to local post offices.
To improve their business, Print Laser sought opportunities to maintain its competitive edge and grow its business in the marketplace.
The Challenge
Eliminate the Manual
Print Laser’s existing document configuration process was an almost manual undertaking, making the document formatting process extremely difficult.
Distribution Solution
To more effectively serve its customer base, Print Laser sought a way to more efficiently distribute client print jobs for production across its various facilities in Latin America.
The Solution
Turn to a Trusted Partner
Print Laser has been a Group 1 customer for many years–as an early implementer of DOC1 document composition technology in 1998 and DOC 1 Series 5 in 2004. Through this valued relationship, Print Laser has continually and successfully gained flexibility and enabled more efficient operations to accommodate increased workload.
The Benefit
Streamlined Process
With DOC1, Print Laser’s document formatting process now begins when the customer data files are received for printing and inserting. This integrated approach allows Print Laser to streamline the production process while speeding document delivery.
Lightning Fast
With the implement of DOC1, Print Laser prints documents, such as bills, statements, and invoices, up to 80% faster than before.
Keep It Local
Through the use of StreamWeaver, Print Laser is now able to distribute files to its production centers in Salvador, Sao Paulo, and Recife. With this flexibility, files are now produced at the facility closest to the job’s final destination, thereby slashing mailing costs and promoting faster delivery.
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