Press Release
- Date:
- Wednesday, April 11, 2001
- Contact:
- David Peikin
- Phone:
- (301) 918-0818
- Email:
- G1@schwartz-pr.com
EUR Systems Selects Group 1´s DOC1 to Create and
Manage Highly Personalized Web-based Customer Bills
Lanham, MD and Mechanicsburg, PA — Group 1 Software (Nasdaq: GSOF) today announced that EUR Systems has selected Group 1's DOC1 to develop and deliver individualized bills via EUR's Application Service Provider (ASP) offering. EUR Systems is a premier provider of outsourced billing and customer care solutions to the telecommunications industry and has long-term relationships with leading global and domestic carriers and enterprise customers. DOC1 enables companies to create and manage personalized communications, delivered through a customer's preferred channel.
"Our clients' bills are typically the only correspondence they have with their customers on a regular basis, and such communications must accurately reflect a client's corporate image," said Chuck Achuff, chief operating officer of EUR Systems. "DOC1 enables us to easily create, present, and manage high quality bills that are professional in appearance. We selected DOC1 due to its ease of use, ease of integration into our billing solution, cost-effectiveness, and its ability to handle large billing volumes."
"We are very pleased that EUR Systems has selected DOC1 for the development and delivery of one-to-one customer communications via the Internet," said Alan Slater, general manager of Group 1's DOC1 Division. "Working with EUR Systems, an industry leader, further solidifies our position as the document creation and management vendor of choice for telecommunications providers."
Over 400 customers worldwide rely on DOC1 to generate millions of customer-focused documents that get read and get results. Marketers use DOC1 to create and manage highly targeted messaging campaigns. With automated workflow and content management, customers receive consistent messages across all touch points, including print documents, Web, e-mail, fax and wireless devices. DOC1 combines an easy-to-use NT-based development environment with a high-performance production engine to meet today's stringent time-to-market requirements. The DOC1 production engine runs under MVS, Windows NT, Windows 2000, UNIX (Sun Solaris, HP/UX and AIX, DEC UNIX), Open VMS, OS/400 and PC DOS. DOC1 generates XML for data interchange, PDF and HTML for Web presentment as well as AFP, HP/PCL, Postscript, Metacode, and line data for high-speed production printing
Group 1 Software is a leading provider of software for data quality, marketing automation, customer relationship communications, and direct marketing applications. Group 1 supports MVS, VSE, AS/400, UNIX (including Linux), Windows NT, Windows 2000 and other operating systems and various computers. Group 1 has offices throughout the United States and in Canada, the United Kingdom, continental Europe, and Latin America. The company is also represented in Asia and Australia.
Serving the telecommunications industry for over 40 years, EUR Systems is a leading billing and customer care outsourcing service provider offering complete, flexible solutions for maximum revenue. EUR supports some of the world's foremost communications providers, including AT&T, Global One, Working Assets and Time Warner Telecom, with end-user customer care & billing, interconnect and access billing, and wholesale billing services. To offer a complete, custom solution, EUR augments its high quality billing services with bill print/stuff/mail, remittance processing and customer service capabilities, and a renowned data center offering complete, 24/7 backup protection. The most valuable service EUR offers is its experienced, reliable staff of over 220 IT professionals who are dedicated to offering creative solutions. EUR's website is located at www.eursystems.com.