Pitney Bowes Group 1 Software


Press Release

Date:
Monday, October 01, 2001
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

Group 1 Software Announces
Expanded Alliance with Siebel Systems


Group 1 Software Integrates Innovative Data Quality Capabilities with Siebel eBusiness Applications

Lanham, MD — Group 1 Software (Nasdaq: GSOF), a leading provider of customer relationship management (CRM)-enabling software solutions, today announced that it is now a Premier Software Alliance Partner in the Siebel Alliance Program. Group 1 recently announced that the integration between its powerful, robust data quality and customer data integration capabilities and Siebel eBusiness Applications, version 6, has been validated by Siebel Systems. As part of the expanded alliance, the companies will engage in joint marketing and collaborative sales programs.

Siebel Systems provides an integrated family of eBusiness applications software enabling multichannel sales, marketing and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail and dealer networks. Group 1 offers data quality software solutions and hosted services that ensure data integrity and enable businesses to enhance that information with valuable geographic and demographic intelligence. The company's Data Quality Connector benefits organizations by verifying the accuracy of and consolidating enterprise-wide information, thereby reducing operational costs and increasing return on investment from Siebel eBusiness Applications.

"Group 1 is expanding its partnership with Siebel Systems to provide Global 2000 companies with innovative data quality solutions," said Catherine Cherubino, Senior Managing Director of Software and Industry Alliances for Siebel Systems. "Group 1's leading technologies will enable our joint clients to significantly reduce the unnecessary expenditures associated with inaccurate, redundant business information."

Group 1 is the industry's most trusted and experienced data quality provider, with twenty years expertise developing powerful and scalable solutions. Group 1's address data quality products enable Siebel eBusiness Applications users seamlessly to validate, correct, and/or format addresses for the United States and more than 220 countries and dependencies worldwide. Group 1's highly robust customer data integration functionality enables users to preserve previously entered information and automatically capture new data when merging duplicate records.

By incorporating global address data quality into Siebel eBusiness Applications, organizations can increase target marketing effectiveness, enhance customer relationships through improved service, and help provide for on-time delivery of goods and services. Consolidating customer records within Siebel eBusiness Applications provides businesses a single, integrated view of their customers and the products and services they are utilizing across the enterprise. An accurate, company-wide customer view is imperative to achieve loyalty and strengthen the bottom line.

"There is growing recognition that corporate data is a fundamental competitive asset and the foundation of successful customer-centric business initiatives," said Bob Bowen, CEO of Group 1 Software. "The META Group estimates that data quality will be a component of 95 percent of CRM and eBusiness initiatives by next year. Organizations using Siebel eBusiness Applications can benefit from using solutions such as the Group 1 Data Quality Connector to verify and consolidate customer and prospect information."

The Group 1 Data Quality Connector for Siebel eBusiness Applications is validated for Siebel 6. Group 1 will submit the Data Quality Connector to the Siebel Validation Program to ensure seamless compatibility with Siebel 7 and subsequent releases.

Group 1 is a Silver Sponsor at Siebel User Week September 30-October 3rd in Chicago. Please visit Group 1 at booth number 646-647.

About Group 1 Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer relationship communications and direct marketing applications. Group 1's software systems and services enable 2,500 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, MCI WorldCom, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.

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This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events. Group 1 Software is a registered trademark and Data Quality Connector is a trademark of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owner